Activate Your Service


Please select how you would like to Activate your phone:

Activate my Telcel Service


Reactivate my Telcel service

Transfer my existing Telcel Service

You can transfer an existing Telcel number to another Telcel phone.

*Note –Your coverage may vary depending on your phone model. For more information regarding your coverage, go to the Support tab and select the Service Area Map.

Activate my Telcel Service with a number transferred from another company.

To successfully complete this process, you will need to provide the information indicated below about your current service. This information can be found on your confirmation statement or by contacting your current service provider.

    -- Your Account Number
    -- Your Password or PIN*
    -- Your contact Information as it is registered with your current service provider
*Some service providers may not require the use of a password or PIN. If you are unsure whether or not you have one, please contact your service provider, since you will need this information to complete your request.

Log in to My Account, the easiest way to manage your payment options, update your information and add new service plans