Activate Your Phone
Learn About Telcel
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The Telcel Phone Store is ONLY A VENUE which acts as an online marketplace for you to find and transact with merchants of cell phones. Telcel is not a party to any transactions you may make with a merchant listed in the phone store. Telcel does not have any responsibility for, or liability related to any products or services bought through external vendors. You should direct any questions , complaints, or claims related to any product or service to the appropriate seller. Telcel does not endorse, warrant or guarantee the products or services of any seller.
Please select how you would like to Activate your phone:
Activate my Telcel Service
Reactivate my Telcel service
Transfer my existing Telcel Service
You can transfer an existing Telcel number to another Telcel phone.*Note –Your coverage may vary depending on your phone model. For more information regarding your coverage, go to the Support tab and select the Service Area Map.
Activate my Telcel Service with a number transferred from another company.
To successfully complete this process, you will need to provide the information indicated below about your current service. This information can be found on your billing statement or by contacting your current service provider.