Telcel is committed to an outstanding customer experience by providing accessible products and services to those with disabilities. We monitor the website regularly to maintain this goal. If you do find any problems, please fill out the Accessibility Escalation Form or by phone: 877-799-9989.
In our effort to provide a fully accessible and optimized user experience for all site visitors, we follow the standards of Web Content Accessibility Guidelines 2.0 (WCAG 2.0). This website is continuously monitored and tested by internal resources and by AudioEye, Inc, a third-party provider of Web Accessibility testing and monitoring to incorporate accessibility best practices.