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Some ways to find the phone's IMEI, ESN or Serial Number:

Bring-Your-Own device:
  • Do not use the IMEI, ESN or Serial Number. Instead, use the last 15 digits of your Telcel SIM number.
Other devices:
  • Smartphone: Dial *#06#. If the number displays with a symbol (like a slash / or dash - ) do not include any numbers to the right of the symbol.
  • Android: Settings > About Phone > Status. (On some phones, select IMEI information from the Status menu.)
  • iPhone: Settings > General > About
  • Remove the back cover and look for the IMEI, ESN or Serial Number. For some phones it is located under the battery.