About Telcel

Savings tailored to your needs – always stay in touch with those you love, no matter where you are

  • Affordable plans with unlimited* calls, texting and mobile internet access
  • Includes Unlimited* calls and text to Mexico, plus 1000 minutes to call mobile phones in Mexico
  • No annual contract – pay for your monthly cellphone service according to your needs
  • With national coverage in the best networks of the country
  • Handsets from the leading manufacturers
  • Does not require credit or identity checks.

Telcel America is a service provided by TracFone Wireless Inc., America’s largest no-contract cell phone provider in the U.S., with over 22.4 million subscribers. TracFone Wireless is one of the subsidiaries of América Móvil S.A.B. de C.V. ("AMX") along with Telcel, the leading cell phone services provider in Mexico. AMX (BMV: AMX; NYSE: AMX; Nasdaq: AMOV; LATIBEX: XAMXL) is the leading provider of telecommunication services in Latin America. As of Fourth Quarter 2012, it had 261.6 million wireless subscribers and 64.1 revenue generating units in the Americas. As a leader in the telecommunications industry, we know that the key to communication is the connections between people – that is why we use the most sophisticated wireless technology to keep you in touch with everything that matters most to you, seeking to do it in a faster, more efficient way every time.

We seek to go beyond communication for its own sake; thus, our mission is to provide you peace of mind and personal satisfaction in all the aspects of your life, and to assure you that with Telcel America you will always be wherever you would like to be.

Our service plans:

Telcel America Offers Two No-Contract Plans:

  • 1. The unlimited* International Long Distance (ILD) plan for $60 a month to receive:

    Unlimited* International calls and text to over 1,000 international destinations including landlines in Mexico, plus 1000 minutes to call mobile phones in Mexico.

    You will be able to call up to 15 unique destination numbers per 30-day period. The 15 unique destination numbers automatically reset when the Account is renewed each service period.

    Unlimited* talk, text and data Nationwide anytime with calls to 411 at no additional charge.

Our Phones

Telcel America offers handsets from only the leading manufacturers such as Motorola, Nokia, LG and Samsung. We are able to bring the highest quality phones and features to customers at the best prices. Telcel America offers a range of cell phones that include candy bar style, Camera, Flip, Sliders, Smart Phones, Touch Screen and QWERTY keyboard phones. To view our phones, please click here

Our Coverage

Telcel America provides national coverage in the best networks in the United States, allowing its users to call and send text messages to land lines and mobile phones in Mexico. Telcel America cell phones work only in the whole territory of the United States. To verify your coverage area, please refer to our Service Area Map by clicking here

Mailing Address

Tracfone Wireless, Inc.
9700 NW 112th Avenue
Miami, FL 33178

Customer Care Phone Number


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