FAQs

General information - 611611 Services

How do I find my 611611 services?
For a list of 611611 services, text the word Help to 611611.
How do I update my data settings?
To update your data settings, text APN to 611611.
Where do I find the International Long Distance (ILD)access number?
To find the International Long Distance access number, send a text message with the initials ILD to 611611.
How can I locate the nearest retailers?
To locate the nearest retailers, send a text message with the word Store to 611611.
How do I check my data usage?
To check your data usage, text the word Usage to 611611. For Activations/ Reactivations/Redemptions, the data usage information may not be available for the first 48-72 hours after service begins or Airtime is added.
How do I set up my Voicemail?
To set up your Voicemail for your device, text the word Voicemail to 611611.
How do I set up Wi-Fi on my phone?
To set up Wi-Fi on your phone, text the word WiFi to 611611.
How do I find my due date?
To find your due date, text the words Due Date to 611611.
How do I add a plan?
To add airtime, text the word Add to 611611.
How do I look up a handset Tutorial on my device?
To look up a handset Tutorial on your device, text the word Tutorial to 611611.
How do I enroll my credit or debit card in Auto-Refill?
To enroll in Auto-Refill, text the word Enroll to 611611.


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: Credit Card


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: Credit Card