FAQs

Policies and Procedures - Carryover Policy

How many service days will I get when I Activate my Telcel phone?
You will need to add a Service Plan to activate your Telcel phone. Telcel provides between 7 and 30 days of service in all its Service Plans and Cards. You may enroll in Auto-Refill refill and your account will be recharged automatically by your Service End Date.
What is the maximum number of days that my Service End Date can be extended?
Telcel provides between 7 and 30 days of service depending on the service plan.


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: Credit Card


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: Credit Card